Managing Automatic Payments (AutoPay)
Setting Up
Setting up AutoPay is quick, easy, and free. Select your payment amount, bank account, and payment date, and we’ll deduct your payment on the same day every month.
Note: Mortgage loans may also have a Biweekly frequency option, if eligible. Biweekly AutoPay helps reduce the overall interest paid on the loan and accelerates the payoff by making two extra half payments each year.
You can also set up AutoPay by printing, completing, and mailing us the appropriate authorization form based on your loan type:
Making Changes
Change the payment amount, bank account, or payment date in your AutoPay settings online at any time. New settings will take effect immediately, unless there’s already a draft scheduled within the next 24 hours.
Note: If you need to cancel your AutoPay, it must be done at least 24 hours before the next scheduled payment to prevent it from being deducted.
Unexpected Changes to Your Automatic Payment Amount
The amount owed each month can be affected by things like an escrow shortage, a change in your rate, or an active mortgage assistance solution.
- If this happens, we’ll adjust your AutoPay deduction accordingly.
- We’ll send you a letter notifying you right away, and always before we make an AutoPay deduction in the new amount.
